Terms and Conditions
Standard Australia Post: FREE (Allow 5-7 business days).
Standard New Zealand Post: $15.00 (Allow 7-14 business days).
Processing time: Allow 72 hours for order processing.
Please contact us if you have any queries firstname.lastname@example.org.
Prior to returning any items please forward an email to email@example.com Please include the reason for the return and the order number.
We do not return or exchange any swimwear bottoms.
All items returned must be in their original condition (not worn, used or washed) with their original tags intact. You must provide proof of purchase and we must receive them within 7 days of dispatch for Australian customers and within 14 days of dispatch for international customers.
The customer will not be refunded the cost of postage and all customers are to cover the cost of return postage. Please ensure you use a traceable form of post to ensure the item can be tracked, as we will not be liable for loss of items being returned.
Once the returned items have been received in their original condition a credit will be forwarded to the customer. Grass Roots Boutique will provide a store credit or a refund of monies to the customer.
Sale items are final sale and will not be exchanged or refunded, unless item is defective in which case please email firstname.lastname@example.org with details.